About the company

Anova Fertility & Reproductive Health is the premier fertility health centre in Canada exclusively focused on reproductive medicine and women’s health. Since 2016, we have built a reputation as the leader in innovation, education, and communication for best-in-class, inclusive, humanized fertility and reproductive care. Anova is known for its collaborative and holistic approach, leveraging an award-winning, multidisciplinary team of healthcare professionals, including Reproductive Endocrinologists, OB/GYNs, Family Physicians, Physician Assistants, Nurses, and other specialized healthcare professionals. Our high-functioning team provides exceptional patient care through advanced fertility treatments and personalized treatment plans.

About the position

The Medical and Andrology Laboratory Technician reports to the Laboratory Supervisor, supporting our team by performing a range of Andrology procedures and carrying out phlebotomy and blood chemistry procedures as needed. Responsibilities include processing sperm wash, TDI, DNA fragmentation, sperm freezing, semen analysis, oxidative analysis, collecting blood and other specimens from patients, checking the quality of blood, and preparing specimens for testing; dispatching and accepting frozen sperm samples to and from other facilities; and maintaining patient result records, lab documents, log sheets, and chart results. Rotation on the schedule for long weekends and statutory holidays will be a requirement for this position. Crucially, you will share the founder, Dr. Marjorie Dixon’s commitment to being the gold standard for successful reproductive health and fertility centres.

Main Duties and Responsibilities

General

• Collaborates effectively with team members across departments
• Consistently arrives to work, appointments, meetings, and events on time
• Writes clearly and informatively and edits work for spelling and grammar
• Handles expected share of workload at required quality level (productivity)
• Maintains confidentiality and security of business and patient information
• Complies with policies and protocols, as amended from time to time
• Completes all required training to perform job duties effectively

Role-Specific

• Explains process of specimen collection to patients in calm and friendly way
• Plans carefully to ensure that Andrology procedures are performed efficiently
• Conducts quality tests and carries out various laboratory procedures as per protocols
• Receives donor sperm samples and picks up semen samples when IVF Administration calls for pick up
• Carries out procedures by operating equipment and hormone analyzer, as outlined in standards and protocols
• Collects blood and other specimens from patients, checks quality of blood, and prepares specimens for testing
• Collects and stores specimens in containers, at required temperature
• Assists in receiving and dispatch of frozen samples from other facilities
• Matches laboratory forms to specimens, labels these, and packages for transport
• Performs audits of equipment to ensure that this functions correctly
• Assists with maintenance of equipment and cleaning of laboratory
• Checks all test requisitions or computer label to ensure 100% accuracy
• Adheres to standardized infection control protocols
• Identifies abnormal patient conditions and alerts supervisor, physicians, or nurses
• Maintains patient result records, lab documents, log sheets, and chart results
• Assists with review of documents and updates data accurately and efficiently
• Helps prepare site for visits by certification and licensing entities
• Uses Centre’s computerized systems to collect and store data
• Performs Phlebotomy and blood chemistry procedures as needed
• Maintains clinical competence through practice, education, and research

Qualifications and Requirements

• Current CSLMS or MLPAO certification required
• Medical Laboratory Technician diploma from accredited institution
• At least one (1) year of experience working in clinical laboratory, specifically with Andrology procedures, drawing blood, using centrifuge and testing, as well as collecting, labelling, and shipping specimens
• Knowledge of regulatory standards and compliance requirements
• Comfortable with MS Office and virtual meeting technology
• Pleasant telephone manner and effective communication skills (English)
• Experience with Accuro an asset
• Strong organization skills 
• Documented training in all areas of clinical laboratory
• Availability to work outside of regular business hours and rotate in weekend and stat holiday schedule, as required

Profile

• Focus on process quality and improvement
• Empathy and strong customer service orientation
• Comfortable working in team environment
• Conscientious, punctual, and dependable
• Meticulous attention to detail
• Unfazed under pressure

Note 1: as the Company grows and legislation changes, management may change tasks assigned to this role accordingly.

Note 2: work is performed with considerable independence, subject to review through educational opportunities, written reports, and evaluation of results.